Please read these Terms & Conditions carefully before using the MaxPrimePaisa website, services or applying for any financial product.
By accessing this website or using our services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
By accessing, browsing or using the MaxPrimePaisa website and related services, you agree to be bound by these Terms & Conditions, our Privacy Policy and other applicable policies published on the website. If you do not agree with these terms, please do not use the website or services.
MaxPrimePaisa operates as a digital platform for providing information and facilitating access to applicable financial products and services. Where applicable, lending or financial services may be provided by an authorised lender or financial institution subject to its eligibility criteria, policies and applicable agreements.
Users must satisfy the applicable eligibility requirements for the relevant product. Eligibility may include age, Indian residency, income, employment, bank account, credit profile, documentation and other criteria determined by the applicable lender.
Certain services may require users to provide registration or application information. You are responsible for maintaining the confidentiality of your account credentials and for all activities performed through your account, subject to applicable law.
You agree to provide complete, accurate and current information. Providing false, incomplete, misleading or unauthorised information may result in rejection of an application, suspension of services or other action permitted under applicable law.
Submission of a loan application does not constitute approval or create an obligation to provide a loan. Applications may be subject to document verification, eligibility assessment, credit evaluation, fraud checks and other applicable processes.
Where applicable, the relevant lender may assess creditworthiness using information provided by you, permitted credit information sources, income information, repayment history and other lawful assessment criteria.
If an application is approved, the applicable lender may provide a loan offer specifying the approved amount, interest rate, tenure, fees, repayment schedule and other terms. You should carefully review the applicable Key Fact Statement and loan agreement before accepting the offer.
Applicable interest, processing fees, taxes, late payment charges and other permitted charges will be disclosed in the applicable loan documentation. Customers should review all applicable costs before accepting a loan.
Borrowers are responsible for making repayments according to the repayment schedule specified in their loan agreement. Payments should be made through authorised payment channels and within the applicable due dates.
Early repayment or pre-closure may be permitted depending on the applicable product and loan agreement. Any applicable conditions or charges will be disclosed in the relevant documentation.
Failure to make repayments on time may result in applicable charges, collection activity or other consequences specified in the loan agreement and applicable law. Delayed repayment may also affect the borrower's credit history.
You may be required to provide identity, address, income, employment, bank account and other supporting documents. Documents must be genuine, valid and belong to the applicant. Additional verification may be requested where necessary.
Subject to applicable law and consent requirements, communications, notices, application updates and other information may be provided electronically through email, SMS, telephone, website notifications or other permitted channels.
Users must use the website responsibly, provide accurate information, protect their account credentials, comply with applicable laws and regulations and promptly inform us of any suspected unauthorised access or misuse.
Users must not misuse the website, submit fraudulent information, impersonate another person, attempt unauthorised access, interfere with website functionality, distribute malicious code or use the platform for unlawful activities.
Certain services may involve third-party providers such as payment processors, KYC providers, communication platforms, credit information companies or technology service providers. Their services may be governed by their respective terms and privacy policies.
Unless otherwise stated, the website, branding, logos, text, graphics, designs, software and other content are protected by applicable intellectual property laws. Users may not copy, reproduce, distribute or commercially exploit such content without appropriate permission.
Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable law. By using applicable services, users acknowledge that information may be processed for legitimate purposes such as service delivery, verification, assessment, security and compliance.
We may conduct checks and take reasonable measures to detect and prevent fraud, identity misuse, suspicious activity, unauthorised transactions and other security risks. Applications or transactions may be restricted or investigated where permitted by applicable law.
We aim to keep the website and services available and functional, but uninterrupted availability cannot be guaranteed. Services may be temporarily unavailable because of maintenance, technical issues, network problems, security incidents or circumstances beyond our reasonable control.
To the extent permitted by applicable law, MaxPrimePaisa will not be responsible for losses arising from circumstances beyond its reasonable control, third-party services, network failures, inaccurate information supplied by users or unauthorised use of user credentials.
To the extent permitted by applicable law, users may be responsible for losses, claims or expenses arising from their breach of these Terms & Conditions, unlawful use of the website, fraudulent activity or violation of third-party rights.
We may update these Terms & Conditions from time to time to reflect changes in our services, technology, business practices or applicable legal and regulatory requirements. Updated terms will become effective when published on the website unless otherwise specified.
For questions, complaints or concerns relating to these Terms & Conditions or our services, you may contact our designated support or grievance contact using the details provided below.
Before accepting any loan, carefully review the applicable Key Fact Statement, interest rate, APR, fees, tenure, repayment schedule and all other terms of the loan agreement.