01
General Information
The information available on the MaxPrimePaisa
website is provided for general informational and
service-related purposes. Website content should
not be considered a substitute for the terms of
any specific loan agreement or official financial
documentation.
02
No Guarantee of Loan Approval
Submission of an application, enquiry or request
does not guarantee approval or disbursement of a
loan. Approval is subject to applicable eligibility,
verification, credit assessment, lender policies
and other applicable conditions.
03
Eligibility Requirements
Eligibility criteria displayed on the website are
indicative and may vary depending on the financial
product, lender requirements and applicable
assessment policies. Meeting basic eligibility
criteria does not guarantee approval.
04
Credit Assessment
Applications may be evaluated using information
provided by the applicant, credit information,
income details, repayment history, verification
results and other permitted assessment criteria.
05
Interest Rates
Interest rates displayed on the website may be
indicative unless expressly stated otherwise.
The applicable interest rate will be communicated
in the relevant loan offer, Key Fact Statement
and/or loan agreement.
06
Processing Fees & Other Charges
Processing fees, taxes, late payment charges,
convenience fees and other applicable charges may
apply depending on the product and lender. The
applicable charges should be reviewed in the
relevant documentation before accepting a loan.
07
Loan Tenure
Loan tenure shown on this website is indicative
unless otherwise specified. The actual tenure will
depend on the approved product and the terms
communicated in the applicable loan agreement.
08
Loan Amount
Any loan amount displayed on the website represents
an indicative product range and does not constitute
a commitment to provide a particular amount. The
actual sanctioned amount will be determined through
the applicable assessment process.
09
Application Information
Applicants are responsible for ensuring that all
information submitted through the website or during
the application process is accurate, complete and
up to date. Incorrect or misleading information may
affect the application outcome.
10
KYC & Document Verification
Applicants may be required to submit identity,
address, income, employment and other documents.
Acceptance of documents does not automatically
establish eligibility or guarantee loan approval.
11
Credit Information
Where applicable and legally permitted, credit
information may be obtained from authorised credit
information companies or other permitted sources.
Credit information may influence the assessment
and applicable terms of a financial product.
12
Third-Party Service Providers
Certain services may depend on third-party
providers, including payment processors, KYC
providers, communication providers, technology
providers and credit information companies.
Their services may be subject to separate terms.
13
Payment Information
Customers should make repayments only through
authorised payment channels and should verify the
recipient details before making a payment.
MaxPrimePaisa will not be responsible for payments
made to unauthorised accounts or fraudulent parties
due to user error or third-party fraud.
14
Fraud Prevention
We may undertake identity, security and fraud
prevention checks. Applications or transactions
may be delayed, restricted or declined where
suspicious or potentially fraudulent activity is
identified, subject to applicable law.
15
Accuracy of Website Content
We make reasonable efforts to keep website
information accurate and current. However, errors,
omissions or outdated information may occasionally
occur. Official loan documentation will take
precedence over general website information.
16
Website Availability
We do not guarantee that the website will always be
available, uninterrupted or free from technical
errors. Website access may be affected by
maintenance, network problems, system failures,
security incidents or circumstances beyond our
reasonable control.
17
External Links
The website may contain links to third-party
websites or services. Such links are provided for
convenience and do not necessarily constitute an
endorsement. Users should review the applicable
third-party terms and privacy policies.
18
No Financial Advice
Information presented on this website should not be
interpreted as personalised financial, investment,
tax or legal advice. Users should independently
evaluate whether a financial product is appropriate
for their circumstances.
19
User Responsibility
Users are responsible for reviewing the applicable
loan offer, Key Fact Statement, interest rate,
annual percentage rate, fees, repayment schedule
and other contractual terms before accepting a
financial product.
20
Electronic Communication
Subject to applicable consent and law, important
communications may be delivered through email,
SMS, telephone, notifications or other permitted
digital channels. Users should keep their contact
information updated.
21
Privacy & Personal Information
Personal information collected through the website
may be processed in accordance with our Privacy
Policy and applicable law. Please review our Privacy
Policy to understand how information may be
collected, used, stored and disclosed.
22
Security Warning
Never share your OTP, UPI PIN, ATM PIN, card PIN,
CVV, password or internet banking credentials with
anyone. MaxPrimePaisa representatives should not
require such confidential credentials for ordinary
customer support or repayment assistance.
23
Limitation of Liability
To the extent permitted by applicable law,
MaxPrimePaisa shall not be responsible for losses
arising from third-party services, unauthorised
access, network failures, incorrect information
supplied by users or circumstances beyond our
reasonable control.
24
Changes to This Disclaimer
We may modify this Disclaimer from time to time to
reflect changes in our services, technology,
business practices or applicable laws and
regulations. Updated information will be published
on this page with the revised date.
25
Contact Us
If you have questions regarding this Disclaimer,
website information or our services, please contact
our customer support team using the official
contact details published on the website.
Stay alert against loan fraud.
Do not transfer money to individuals or
unofficial accounts claiming to guarantee loan
approval. Always verify the official payment
details and communication channels before
making any payment or sharing information.